No returns can be accepted for credit unless previously agreed by us and an official Returns Reference has been issued. A charge of 20% of invoice value or a minimum of £10 will be levied on Goods “not wanted” or “incorrectly ordered. We must receive all goods returned under this category, within thirty (30) days of the original invoice date. You will bear all the costs of returning the Goods. All items returned as faulty are liable to manufacturer inspection. We cannot guarantee replacement or credit, a warranty or repair may be given.